Terms & Conditions

RETURNS & EXCHANGES

 

We understand sometimes things happen on either end of the purchasing journey. Our aim at Apiary Made is to ensure you LOVE your products. We take exceptional care in blending our products and packaging them for you, however if there is any type of problem with your order we would love you to get in touch.  

 

If you have found that something is not right with your order, Apiary Made will do all we can to fix it for you.

If your goods arrive damaged or incorrect, we will gladly replace an item or organise a refund. Please contact info@apiarymade.com.au to organise.

 

If you have ordered the wrong product, please email us directly at info@apiarymade.com.au

Return mail costs are the responsibility of the customer.

Once we have received the return we can begin to process the next step.

 

We will only accept returns within a 7 day period of the item being received by the customer.

 

To return a product the item must be unopened and unused.